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Welcome
to ProWhite Teeth Whitening Systems.
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Contact Us
Call via telephone at
1-800-497-9783 or
send us an email. Resellers please visit manufacture website at www.VHLabs.com We want to hear from you!
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Return Policy - We offer a 30-day, money back guarantee for our products for any reason. This comprehensive return policy gives our customers the opportunity to try teeth whitening products risk free for 30 days so that we can assure complete customer satisfaction guarantee. The effectiveness of dental bleaching products can always be determined by each customer within 30 days of purchase. Please read and understand return policy for ProWhite Teeth Whitening products before using them. Please follow the below guidelines for product returns.
Return Authorization - All returns must be authorized by the returns department. Please notify us if you would like to return your product by sending an email to information@prowhite.com or by calling the toll-free number listed on this website. A return authorization code will be assigned to you and must be included with the returned product.
ThermoForm (Boil-n-Bite) Whitening Systems - Your return must include all items delivered with your system including all syringes and/or tubes of whitening gel (whether used or not), all bleaching trays delivered with your order (whether used or not), any additional materials delivered with your order and a return authorization code printed on the package. If you are not satisfied with the results of your dental whitening system, please contact us to get your return authorization code. Any customer who does not return all bleaching trays delivered with the system is not eligible for a refund.
Dental Whitening Gel - Your return must include all items delivered with your system including syringes and/or tubes of whitening gel (whether used or not), any additional materials delivered with your order and a return authorization code.
ThermoForm (Boil-n-Bite) Bleaching Trays - We are not responsible for ThermoForm Trays that have been incorrectly molded and/or destroyed. Your return must include all ThermoForm Trays and a return authorization code.
Shipping - Upon receipt of your return authorization code, please return your order to the address given to you with your return authorization code. We suggest that you use a shipping company that utilizes delivery confirmation to assure that your package is delivered. Any refund for products will not include shipping charges to or from our customers since these charges are nonrefundable to us.
Payment - Credit card charges will appear as VHL Dental Products with our toll free telephone number. If a credit card charge is questioned, please contact the company to easily resolve. Do not dispute the charge with the bank as this incurs unnecessary fees. If found to be unwarranted, credit card charge-backs will be immediately recharged with a $25 fee charged by the bank. Further charge-backs will be sent immediately to collections to recover all product costs, bank fees and collection fees. |
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